I am able to continue visiting you and your pets, provided rules put in place by veterinary regulatory bodies are strictly adhered to, given the severity of the risk of COVID-19 to human health.


  • I will be carrying out video consultations wherever possible through the Digitail App. We will be able to discuss your pet and carry out much of the usual examination with you over video link, and even post medications to you if required. Some conditions are manageable this way, others will require an ‘in person’ visit – please book an appointment and I will be in touch to decide the best way to proceed.

  • All 'in-person' visits will have a phone/video call or email conversation beforehand – to discuss your pet and limit our time spent at your property, whilst making sure any worries or concerns you have are addressed at the time of consultation.

  • I must be informed prior to my visit if, over the last 14 days, you or anyone in your household has had a positive test, you are self isolating because you have been in contact with a case, or you have any symptoms of Covid-19.

  • I am only entering houses in exceptional circumstances. Wherever possible appointments will be carried out outdoors. Where an outdoor consultation is not possible, we will try to use a covered outdoor space such as a garage.

  • I will be wearing full PPE (mask, visor and disposable gloves) in line with the British Veterinary Association guidelines and require that you also wear a mask for the consultation.

  • Only one person can be present with your pet for their examination.

  • If you are shielding and unable to assist with your pet’s examination, please let me know – we can work out a plan to keep everyone safe.

  • If you are exempt from wearing a mask, please let me know prior to your appointment, as I will need to make alternative arrangements.

  • At present, non-urgent appointments such as some boosters will be delayed: I will only postpone appointments where patient health will not be compromised and I will continue to carry out boosters if they are sufficiently overdue that leaving them longer may leave the patient at risk. Primary vaccination courses and first annual booster vaccines will be carried out as normal.


Thank you for your understanding during these unprecedented times – I look forward to better days when things will be different, but until then, each other’s safety comes first.